FREQUENTLY ASKED QUESTIONS
ame product that I see in the picture?
We strive to ensure that the product you receive closely matches the images shown on our website. However, slight variations may occur due to lighting, screen differences, and handmade/customized elements. For fully customized products, there may be minor differences based on the personalization you request
Currently, we operate online only. However, upon payment, pickups can be arranged at a designated location. Please contact us for more details!
General items can be returned within 3 days of delivery. The customer must cover the return courier charges. Customized products are non-returnable. For damaged items caused during delivery, a refund will be provided upon submission of video proof within 12 hours of receiving the item.
Yes! We specialize in customized products like notebooks, greeting cards, keychains, and t-shirts. You can provide your design or request a personalized one.
Simply contact us through WhatsApp, Instagram, or our website with your design requirements.
We accept bank transfers, online payments, and installment payments.
Yes, 100% payment is required for all orders before processing.
